Limits & Timings at a Glance
Knowing these numbers before you request a withdrawal saves you from surprises. The limits below apply to all accounts. Diamond VIP players have higher daily caps — see the VIP table further down.
| Parameter | Amount / Time | Notes |
|---|---|---|
| Minimum Withdrawal | ৳500 | Per transaction |
| Maximum Daily Withdrawal | ৳2,15,000 | Bronze tier (default) |
| Standard Processing Time | 8 minutes | After approval |
| First Withdrawal Wait | Up to 6 hours | Includes KYC review |
| Wagering Requirement | 18× bonus amount | Must clear before cash-out |
| KYC Review Time | Up to 24 hours | Usually faster on weekdays |
If you claimed a welcome bonus, make sure you have completed the 18× wagering requirement on the bonus amount before requesting a withdrawal. Unmet wagering will block the request.
12bn KYC — What You Need Before Cashing Out
Your first withdrawal at 12bn requires a one-time identity check. This is a standard industry requirement. Once your documents are approved — usually within 24 hours — all future withdrawals go through without repeating this step.
Accepted Documents
Upload a clear photo of one of the following:
- National ID Card (NID) — both sides
- Passport — photo page and information page
- Driving Licence — front and back
Photo Requirements
A blurry or cropped photo is the top reason KYC gets delayed. Follow these four rules and your submission will pass on the first try:
- All four corners of the document must be visible — no cropping.
- Text must be sharp and readable — take the photo in good daylight or bright indoor light.
- No filters, no editing, no black-and-white — submit the original colour photo.
- File formats accepted: JPG, PNG or PDF. Maximum file size is 10 MB per file.
How to Upload Your Documents
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01
Log in & go to Profile
Open 12bn Login, enter your credentials, then click your avatar in the top-right corner and choose "My Profile" from the dropdown.
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02
Select the Verification tab
Inside your profile, tap the "Verification" or "KYC" tab. You will see a checklist showing which documents are still pending.
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03
Upload your chosen document
Pick one document from the accepted list. Upload the front side, then the back side if required (NID and Driving Licence need both sides; passport only needs the photo page).
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04
Wait for approval
The 12bn team reviews documents within 24 hours. You will get a notification once approved. On weekdays, reviews are usually done within a few hours.
Your documents are stored on SSL-encrypted servers and are only used to verify your identity. 12bn does not share your personal information with third parties except where required by law.
How to Withdraw — Step by Step
Once your KYC is approved and your wagering requirements are cleared, the actual withdrawal request takes under two minutes to submit. Here is the full process.
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01
Log in to your 12bn account
Go to 12bn Login and sign in. If you use the mobile app, open 12bn App and log in there — the withdrawal menu is in the same place.
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02
Open the Cashier and choose Withdraw
Click the wallet icon or go to Cashier → Withdraw. You will see your available balance and bonus balance — only real-money balance can be withdrawn.
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03
Select your payment method
Choose bKash, Nagad, Rocket, Bank Transfer or Upay. Use the same method you deposited with where possible — this speeds up processing and reduces the chance of a mismatch flag.
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04
Enter the amount
Type the amount you want to withdraw. Minimum is ৳500. The form will show your current available balance. Keep your request within the ৳2,15,000 daily cap (Bronze tier).
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05
Confirm and wait 8 minutes
Double-check your wallet number or bank details, then confirm. Standard processing completes in 8 minutes. Your first-ever withdrawal may take up to 6 hours while the team completes the final review.
Payment Methods for 12bn Withdrawals
All five methods below support both deposits and withdrawals. MFS options (bKash, Nagad, Rocket) are the fastest — money arrives in your wallet within the standard 8-minute window once the request is processed.
- bKash Deposit: 3 min Withdraw: 8 min
- Nagad Deposit: 3 min Withdraw: 8 min
- Rocket Deposit: 3 min Withdraw: 8 min
- Bank Transfer Deposit: 3 min Withdraw: 8 min
- Upay Deposit: 3 min Withdraw: 8 min
Always withdraw to the same mobile number or bank account you used to deposit. 12bn does not send funds to third-party accounts. Mismatched wallet numbers are the second-most-common rejection reason.
Daily Withdrawal Limits by VIP Tier
Your daily withdrawal cap increases significantly as you move up the 12bn VIP programme. Players who wager regularly each month unlock higher limits automatically — no application needed.
| Tier | Monthly Turnover | Daily Withdrawal Limit | Cashback | Birthday Bonus |
|---|---|---|---|---|
| Bronze | Open to all | ৳2,20,000 | 1.7% | — |
| Silver | ৳80,000 | ৳3,80,000 | 1.9% | ৳800 |
| Gold | ৳3,90,000 | ৳6,90,000 | 2.1% | ৳2,000 |
| Platinum | ৳19,00,000 | ৳12,00,000 | 2.3% | ৳4,900 |
| Diamond | ৳89,00,000 | ৳22,00,000 | 2.5% | ৳12,000 + Manager |
Tier upgrades are calculated on the previous calendar month's total wagering turnover. Check your current tier in the VIP section of your profile.
Why a Withdrawal Gets Rejected — and How to Fix It
Most withdrawal issues are preventable. The table below lists the common rejection reasons and the fastest fix for each. If your problem is not listed, contact 24/7 Live Chat from your account dashboard.
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Wagering requirement not met You claimed a bonus but have not yet played through the 18× requirement. Keep playing in eligible games until the wagering meter clears, then request again.
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KYC documents not uploaded or pending First-time withdrawals require a verified ID. Upload your NID, passport or driving licence in the Verification tab. Review takes up to 24 hours.
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Mismatched wallet number The bKash or Nagad number you entered does not match your registered account. Double-check the number before confirming — 12bn only sends to your own registered wallet.
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Amount below minimum The minimum withdrawal is ৳500. Requests below this will be blocked at submission. Combine smaller amounts into one request.
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Daily limit exceeded You have already withdrawn ৳2,15,000 (Bronze) today. The limit resets at midnight (UTC+6). Submit your next request after midnight, or upgrade your VIP tier for a higher daily cap.
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Account details not matching Your account name must match the name on your bank or MFS account. If they differ, update your profile or contact Live Chat before submitting.
Common Withdrawal Questions
How long does my first withdrawal take?
Your first withdrawal at 12bn can take up to 6 hours. This is because the team carries out a final account and KYC check before releasing funds. After the first withdrawal clears, all subsequent requests process in the standard 8 minutes.
Can I withdraw my deposit bonus directly?
No. Bonus funds must be wagered at least 18 times before they can be converted to withdrawable cash. For example, if you receive a ৳500 bonus, you need to place ৳9,000 in total wagers before the bonus portion is released for withdrawal.
Which method is fastest for withdrawals in Bangladesh?
bKash and Nagad are the fastest options for players in Bangladesh — both process in about 8 minutes once the withdrawal is approved. Rocket and Upay are equally quick. Bank Transfer is reliable but may follow your bank's own clearing schedule.
What is the minimum withdrawal amount?
The minimum single withdrawal is ৳500. There is no maximum per transaction other than the daily limit — ৳2,15,000 for Bronze-tier accounts, rising to ৳22,00,000 for Diamond VIP members.
Do I need to do KYC every time I withdraw?
No. KYC is a one-time process. Once your documents are verified, you will not need to submit them again unless 12bn requests a re-verification for specific security reasons (which is rare and you will be notified).
What documents does 12bn accept for KYC?
12bn accepts three documents: a National ID Card (NID), a Passport, or a Driving Licence. You only need to submit one. Upload a clear colour photo with all corners visible. The review takes up to 24 hours, but weekday submissions are often approved within a few hours.
Can I cancel a withdrawal after I submit it?
Withdrawals that are still "pending" in your cashier history can usually be cancelled before they are processed. Once a withdrawal moves to "approved" or "processing" status, it cannot be reversed. Contact 24/7 Live Chat immediately if you need to cancel a pending request.
What happens if I withdraw to the wrong number?
Contact 12bn Live Chat as quickly as possible — before the transaction is processed. If the funds have already left, recovery depends on the payment provider. Always double-check your wallet number before confirming. 12bn is not liable for funds sent to an incorrectly entered number.
Ready to Cash Out at 12bn?
Open your account today, make a deposit with bKash or Nagad, and experience withdrawals that actually land in 8 minutes. The 120% welcome bonus gives you more to play with from your first deposit.